20 March 2024

Looking for a Business Support Associate to contribute to enhancing the team's capacity as facilitators, carrying out the daily tasks of the business (insurance) processing function and process review.

Mandatory Skill(s)

  • Possess a Polytechnic diploma or a University Degree in Business, Banking and Finance, Information Technology;
  • Demonstrate an unwavering commitment to precision and meticulous attention to details;
  • Exhibit adept time management skills and the ability to excel within tight schedules;
  • Detail-oriented and result oriented and a good team player;
  • High level of integrity and good attitude over teamwork.
  • Proficient in Microsoft Excel – Pivot table and Lookup functions;
  • Maintain strong communication, interactions and has good time management skills.

Desirable Skill(s)

  • Financial Services experience;
  • Mathematically inclined.


  • Support the Business Processing and Operations Office in their daily task of business processing function and process review;
  • Assist in the issuance of contracts and endorsements as well as contract adjustments;
  • Responsible for contract premiums computation as well as contract refund;
  • Liaise with direct clients/intermediaries on contract benefits related queries via phone calls or email;
  • Ensure the accuracy of records entries & proper documentation;
  • Provide administrative support and perform ad-hoc tasks as assigned by Team Lead;
  • Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Cecilia Chong at cecilia@sciente.com quoting the job title.

Cecilia Chong
EA Reg No.: R1656224
Vice President – Strategic Initiatives
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