Senior Business Analyst (CRM)

///Senior Business Analyst (CRM)

Senior Business Analyst (CRM)

Seeking an energic and experienced Senior Business Analyst with strong experience in CRM systems for our client in the lead entertainment / hospitality industry. Strong candidates can be considered for a Project Manager role.

Mandatory Skill(s)

  • Degree in Computer Science, Engineering, Information Systems;
  • With at least 5 years of Business Analyst experience in supporting and/or implementing IT systems and applications;
  • Past experience in implementing enterprise CRM System in an end-user environment;
  • Good understanding of business needs with a strong interest in process re-engineering;
  • Strong experience in requirements gathering, impact analysis, functional testing and documentation;
  • Strong analytical, problem solving skills and attention to detail;
  • Strong communication, presentation, and technical writing skills.

Desirable Skill(s)

  • Experience in Agile projects and/or versed in Agile development methodology.


  • Responsible for understanding the business processes and evaluate the viability and feasibility of implementing them;
  • Identify business requirements and translate into functional specifications;
  • Assist in monitoring and reporting of project progress, issues and risks to ensure deliverables are on track;
  • Assist in supporting multiple applications systems and platforms;
  • Develop test cases and coordinate with business users on testing to verify that business requirements are incorporated as per specifications;
  • Ensure necessary changes / enhancements are implemented and documented as per corporate standards and guidelines.
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Sciente International wins again at HR Asia Recruitment Awards

For the 4th straight year, Sciente International’s sustained efforts have been recognised yet again with the awards for both, Best Specialist Recruitment Agency, and Recruitment Agency of the Year in the “under 50 employees” category.

Sciente International wins again at HR Asia Recruitment Awards

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