We are seeking a L1 Production Engineer to provide operational support to L1 & L2 teams within the Corporate Banking team.
Mandatory Skill(s)
- Degree in Information Technology, Computer Engineering, Computer Science or Information System;
- Experience working on application support;
- Able to work in shift rotation to support the business 24 X 7 including weekends and holidays;
- Familiar with operation system such as Linux / Solaris / AIX / Windows;
- Strong technical knowledge of Linux, AIX, JBOSS, MariaDB, KAFKA, Active MQ and TWS Job Scheduling;
- Experience in the banking industry;
- Dynamic individual with thirst to learn and excellent crisis management skills;
- Effective communication skills.
Desirable Skill(s)
- Experience in Shell Scripting, JAVA, J2EE, PL / SQL.
Responsibilities
- ​Provide 7 x 24 operational support to production support teams;
- Facilitate investigation of complex technical issues;
- Troubleshoot and perform deep level of analysis for technical issues;
- Drive and recommend solutions to the technology team;
- Identify and escalate any issues to the relevant parties.