19 August 2022

Our client is seeking for an experienced Principal Analyst to lead their Sales and Customer systems of applications and business processes.

Mandatory Skill(s)

  • Bachelor’s degree in Computer Science, Information Technology or equivalent;
  • At least 7 years of working experience in IT applications;
  • Strong experience in IT business analysis (BABOK – CBAP or equivalent);
  • Strong experience in IT System analysis work;
  • Experience in one full project cycle and/or Software Development Cycle;
  • Good intellectual curiosity and analytical aspect;
  • An eye for details with business and system;
  • Excellent communication, presentation, and writing skills.

Desirable Skill(s)

  • Consumer (B2C) billing systems;
  • CRM systems;
  • Salesforce or equivalent technology;
  • Sitecore Experience Platform or equivalent technology;
  • ITIL certification;
  • Prince2 or PMP certification;
  • CBAP certification;
  • Agile certification.


  • Develop business process analysis and design;
  • Develop application and enhancement design and implementation;
  • Requirement gathering and analysis;
  • Design and document application enhancement or application functionality;
  • Conduct tests and rollout enhancement on system;
  • Manage applications systems and lifecycle management;
  • Handle the applications and data maintenance plans and procedures so as to keep systems fit-for operations;
  • Perform the application operations such as system monitoring, tuning, patching and upgrades;
  • Involved in project management to support business needs.

If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Meenakshi Saklani at meenakshi.saklani@sciente.com quoting the job title.

Meenakshi Saklani
EA Reg No.: R1876920
Lead Consultant
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