An exciting career opportunity awaits you …
We are looking for an Application Analyst with experience in Microsoft Dynamics Customer Relationship Management (CRM) to join our client in the financial services sector.

Mandatory Skill(s)

  • Degree in Computer Engineering, Computer Science or Information Technology;
  • At least 2 years experience with MS Dynamics 2016 / 365 CRM implementation and customizations inclusive of plugins, scripting and form creation;
  • Experience in JavaScript, C#.NET, HTML and SQL Server;
  • Significant knowledge of Office 365 platform is required;
  • Working knowledge of Visual Studio and C++;
  • Experience in configuration of Dynamics 2016/365 CRM with Office 365;
  • An out of box thinker with the ability to create innovative solutions;
  • Excellent communications skills (verbal and written).

Desirable Skill(s)

  • Knowledge of Business Intelligence Tools like Power BI;
  • Experience in REST/ODATA, SOAP endpoints.

Responsibilities

  • Responsible for analysis, development, enhancements, support and maintenance of the Microsoft Dynamics 2016/365 CRM;
  • Propose solutions to meet the end user requirements;
  • Develop and modify the existing programs to provide a better customer experience;
  • Implement .Net plugins, JavaScript, custom pages, and CRM portals;
  • Perform interface/integration mappings;
  • Test and debug programs, ensuring necessary changes are implemented and documented;
  • Ensure that solutions are delivered in accordance with requirements and compliance standards;
  • Assisting business users in performing user acceptance testing for successful system implementation and support related activities;
  • Document and conduct end-user training.
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