Seeking a dynamic and experienced Business Analyst Manager for one of the well established insurance companies in Singapore to lead a team of BA s and support the Change Management for Core Applications. In cohesion with the business users, technical team, vendors and stakeholders, the BA manager and his team would support new enhancements as well as ongoing BAU production support to the insurance business line of applications .

Mandatory Skill(s)

  • At least a Degree in Computer Science or Information Systems or relevant Business Domain;
  • At least 10 years of working experience within Business Analysis and/or Insurance domain;
  • Influential leader with out of the box thinking and quick decision making capabilities;
  • Prior experience in mentoring and leading a team in the end to end implementation of mission critical IT projects ;
  • Good experience in business automation and processes to understand user requirements and pain points for improvements;
  • Excellent interpersonal and communication skills to interact with stakeholders, users and technical personnel at different levels;
  • Strong analytical skills and prior experience in planning, strategizing, budgeting and expense management for IT projects;

Desirable Skill(s)

  • LOMA Certified;
  • PMP / PRINCE2 Certified.

Responsibilities

  • Act as Subject Matter Expert (SME) for the business perspective of Core Insurance Applications;
  • Lead a team of business analysts and drive the implementation of Insurance BAU projects / enhancements;
  • Work with business users to prioritize and plan IT enhancements to support business initiatives;
  • Responsible for the budgeting and expense management for the IT enhancements pertaining to the insurance business line of applications;
  • Monitor requirement gathering ,definition of scope, gap analysis and documentation of functional specifications for insurance system enhancements;
  • Manage vendors for resource utilization , project timelines and ensure the quality and business functionality of deliverables;
  • Plan and lead different testing phases, both manual and automated, including Functional Testing and coordination of UAT;
  • Manage and review adhoc and urgent change requests and harmonizing stakeholders;
  • Manage the production support BAU incidents / problems to ensure closure within the SLA;
  • Collaborate with Competency manager and ensure smooth transition during BA take over of IT initiatives;
  • Ensure quality delivery of applications system by conducting  milestone meetings with vendors, BAs, solutioning teams and internal teams;
  • Lead-by-example, coach , mentor and motivate team members to maximize their performance and potential ;
  • Understand and provide risk management on the change management and new development of software application;
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