21 September 2020

We are searching for a dedicated and experienced Business Analyst to make a difference in its exciting Digital projects in the banking industry. The role involves working and communicating with the Taiwan team.

Mandatory Skill(s)

  • Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering or other similar fields;
  • With at least 3 years of Business Analyst experience in supporting and/or implementing IT Digital Projects;
  • Comfortable reading and speaking in Chinese for communication with the Taiwan team;
  • Good understanding of business needs with a strong interest in the latest technologies trends;
  • Strong experience in requirements gathering, impact analysis, functional testing and documentation;
  • Excellent written, presentation and communication skills;
  • Good Stakeholder management experience;
  • Ability to build strong working relationships with IT teams and business;
  • Good working knowledge of project life cycle methodology and prevalent project planning tools.

Desirable Skill(s)

  • Experience in Agile development methodology.
  • Experience in Banking domain;


  • Act as the main advisor for the implementation of the Digital Servicing & Operating Model regionally for the newly launched digital platform;
  • Engage with multiple stakeholders from business and technology departments to conduct analysis, planning, requirements gathering & rationalizing the user stories;
  • Interact with end-users & technical team for conceptualizing the flow, customer journey, and screen designs;
  • Work with developers to understand and troubleshoot technical problems;
  • Deploy test environment and conduct final acceptance tests for solutions;
  • Prepare proper documentation on the data flow, design and business solutions;
  • Perform user acceptance testing and process reviews for new systems and other upstream system changes and initiatives;
  • Identify issues and risks during & post-project phases for resolution;
  • Assist to drive platform performances according to meet KPIs;
  • Ensure the successful delivery/implementation of changes/projects from end-to-end from analysis, users requirements management, solutions, test planning, facilitation of simulation, preparation for implementation, live verification, and documentation.
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