28 February 2024

We are looking for an experienced Infrastructure Analyst to support a project, in the maintenance of Regional Infrastructure Systems within a large financial organization. 

Mandatory Skill(s)

  • Bachelor's, or Master's degree in Information Technology, Computer Science, Computer Engineering, or an equivalent field;
  • At least 2 years working experience in IT Support/Infrastructure Engineering;
  • Hands-on in ensuring the effectiveness of service management functions like monitoring, network performance, capacity management;
  • Demonstrate familiarity with networking principles and protocols;
  • Knowledge of system applications such as MS SQL Server, backup software, Application Server, and Checkpoint firewall;
  • Have experience in troubleshooting, system administration, and doing the root cause analysis;
  • Advanced skills in Microsoft office suite- MS Excel and PowerPoint;
  • Exhibit excellent communication skills to effectively interact with both technical and non-technical stakeholders;
  • Demonstrate proficiency in troubleshooting and adeptness in problem-solving.

Desirable Skill(s)

  • Command knowledge and practical experience in Information Technology (IT) servers or networks;
  • Prior exposure to Virtualization technologies.

Responsibilities

  • Collaborate and communicate work across multiple discipline of IT which includes, technical team, Applications, Project Managers and Architects;
  • Involved in supporting the Infrastructure delivery services across Asia Region;
  • Support the build function by ensuring execution of the major project changes;
  • Responsible for the run and change initiatives by partnering with the production and application development teams to meet the SLA for Infrastructure readiness;
  • Generate comprehensive documentation such as Maintenance Reports and checklists;
  • Maintain accurate records of hardware and software inventory, document maintenance actions, and track issue resolutions;
  • Develop and maintain technical documentation encompassing system configurations and procedural guidelines;
  • Partner with various teams and tech teams to drive change request for Safety and Soundness which includes EOVS remediation, GEMS and Vulnerability Threat Management;
  • Escalate intricate issues to appropriate teams or vendors as needed;
  • Apply updates and patches to operating systems, software applications, and drivers to ensure security and optimize performance (Windows Server, RHEL);
  • Oversee software license management to ensure adherence to compliance and proper usage;
  • Implement robust security protocols to safeguard systems against potential threats and vulnerabilities.

If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Aditi Jain at aditi.jain@sciente.com quoting the job title.

Aditi Jain
EA Reg No.: R1983754
Managing Consultant
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