An exciting opportunity for a Business Analyst to be involved in Digital projects as part of Digital Transformation journey within the Hospitality and Tourism industry.
- Degree in Computer Science, Engineering, Information Systems;
- Has at least 3 years of Business Analyst experience;
- Good experience in the area of Application support or System support platform;
- Good understanding of Business to Business (B2B) or Business to Customer (B2C) workflows and processes;
- Experience working with Agile methodology;
- Strong experience in requirements gathering, impact analysis, functional testing and documentation;
- Strong analytical, problem solving skills and attention to detail;
- Strong communication, presentation, and technical writing skills.
- Experience in hospitality industry;
- Responsible for understanding the business processes and evaluate the viability and feasibility of implementing them;
- Identify business requirements and translate into functional specifications;
- Assist in monitoring and reporting of project progress, issues and risks to ensure deliverables are on track;
- Assist in supporting multiple applications systems and platforms;
- Develop test cases and coordinate with business users on testing to verify that business requirements are incorporated as per specifications;
- Ensure necessary changes / enhancements are implemented and documented as per corporate standards and guidelines.