Application Support Engineer

///Application Support Engineer

Application Support Engineer

A globally recognized Bank is looking for energetic and meticulous Application Support Engineer to provide support for Web and Mobile applications.

Mandatory Skill(s)

  • Possess Bachelor’s degree in Computer Science, Information System or Information Technology;
  • At least 3 years of experience working in application support and development or related experience in financial industry;
  • Strong communication skills with a strong sense of urgency and attention to details;
  • Able to drive/recommend solutions to extended technology teams;
  • Able to facilitate meetings and lead the technical team in driving investigation of incidents and corrective actions follow-ups;
  • Adaptive to work in a team and independently.

Desirable Skill(s)

  • Experience working on Jira / QMS;
  • Programming knowledge on Java.

Responsibilities

  • Provide constant application support to production support teams;
  • Responsible for incident / service request / problem tickets into the internal tickets system;
  • Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date;
  • Facilitate investigation of complex technical issues;
  • Identify and escalate any issues to the relevant parties;
  • Responsible for providing end to end application support for Web/Mobile Applications;
  • Monitor instructions received or sent via internal monitoring system;
  • Perform health checks, system connectivity, consistency and data integrity.
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2019-07-03T01:50:49+00:00

Sciente International wins again at HR Asia Recruitment Awards

For the 4th straight year, Sciente International’s sustained efforts have been recognised yet again with the awards for both, Best Specialist Recruitment Agency, and Recruitment Agency of the Year in the “under 50 employees” category.

Sciente International wins again at HR Asia Recruitment Awards

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