31 March 2023
We are seeking a highly motivated and experienced Application Support Engineer to work in banking industry.
- At least 3 years of experience in production support;
- Strong SQL skills with on SQL server/Oracle databases;
- Experience in writing batch/shell scripts;
- Excellent problem-solving and troubleshooting skills;
- Good understanding of incident and problem management;
- Strong communication skills and ability to work in a team;
- Ability to work in shifts and provide 24/7 operational support;
- Experience in Actimize and Java;
- Knowledge of Agile/Scrum methodologies;
- Provide 24/7 or on-call operational support for all production practices including weekends;
- Manage incidents and problems, troubleshoot and solve production issues related to performance and reliability throughout the software stack;
- Monitor production systems and job scheduling to ensure SLAs are met;
- Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem;
- Continuously improve the system to meet SRE standards, such as job automation, performance tuning, and toil reduction;
- Collaborate with development teams to ensure smooth deployments and releases;
- Write and maintain technical documentation and knowledge base articles;
- Participate in the on-call rotation and respond to critical issues in a timely manner.
If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Srikanth Ramakrishna Sarma at email@example.com quoting the job title.
EA Reg No.: R22108699
Technology Talent Manager
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