8 February 2023

We are looking for an experienced IT professional to join us as Production Support Engineer in supporting Banking systems and applications. 

Mandatory Skill(s)

  • Should have good knowledge on Site Reliability Engineering practices;
  • Must be able to adhere to Site Reliability Engineering guidelines in the work; 
  • At least 4 to 5 years of experience as a Production Support Engineer; 
  • Excellent communication skills and analytical skills;
  • Experience in stakeholder management.


Desirable Skill(s)

  • Experience in banking industry is a plus.


  • Work proactively and monitor the production services on a day to day basis; 
  • Perform work in rotational shifts to provide 24/7 on site or on call support; 
  • Work with onsite and off shore teams across multiple technologies and applications; 
  • Handling Incident and Problem management; 
  • Closely work with stakeholders, development team, end users, unit leaders and management, to communicate application problems and issues to them;   
  • Provide root cause analysis techniques to determine the cause of complex system issues and resolve them; 
  • Perform post resolution follow-ups. 


If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Chaitra Omkar at chaitra.o@sciente.com quoting the job title.

Chaitra Omkar
Technology Recruitment Specialist

Apply to this Job