8 November 2022

We are looking for a highly motivated and experienced individual to join a leading bank's fast paced team as Application Support Analyst.

Mandatory Skill(s)

  • Degree in Computer Science, Information Technology and related discipline;
  • 2 years working experience in an L2 Application Support Environment or no experience Degree candidates are welcome to apply;
  • Familiar with Linux and Unix Shell Scripting;
  • Exposure to SQL (MYSQL/MSSQL);
  • Good knowledge of Java/Web-based Trouble shooting skills;
  • Experienced in Cloud Technologies and OpenShift/Docker;
  • Familiar with application implementation projects in financial institutions would be advantageous.
  • Have a good verbal & written communication skills;
  • Proactive and able to work independently and under pressure;
  • Strong analytical and problem-solving skills;
  • Willingness and ability to perform impact analysis in a structured manner;
  • With a keen interest in providing high service quality and familiar with the demand of a 24×7 support environment. 

Desirable Skill(s)

  • Experienced in AngularJS, ActiveMQ, Elastic Search, Application Monitoring Tools, CI/CD (Continuous Integration & Continuous Deployment), Python, and Microservices concept would be advantageous.

Responsibilities

  • Responsible for managing the application and system issues that arise across a business;
  • Need to provide quality day-to-day L2 Production support for Java/Web-based application;
  • Coordinate and support infrastructure maintenance activities;
  • Manage implementations of new application releases, adhering to the best practices of the release management process;
  • Work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business;
  • Manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business;
  • Enhance existing support process to maintain/improve service level & quality. 

If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Suummi Parmar at suummi.parmar@sciente.com quoting the job title.

Suummi Parmar
EA Reg No.: R22108070
Consultant – IT Recruitment Consulting
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