4 November 2022

We are looking for a Business Analyst with strong experience in operation processors and projects to be a part of a leading bank.

Mandatory Skill(s)

  • Meticulous individual with an eye for details;
  • Demonstrates good communication and presentation skills;
  • Proficient in Microsoft office especially Microsoft Power Point, Excel and Qlikview;
  • Strong analytical skills, highly numerate and proactive;
  • Ability to manipulate and handle large datasets;

Desirable Skill(s)

  • Experience in data reconciliation or data refining will be an advantage.

Responsibilities

  • Perform technical verification checks on customers income documents and Process customer’s credit cards and unsecured loans account creation or maintenance in Bank’s operating systems;
  • Toggle between different systems to perform pre-processing and data entries into various;
  • Lead/Participate the team in providing ideas/initiatives in digitization and automation improvement;
  • Identify operational risks and implement measures to address / mitigate the risk;
  • Establish and maintain effective relationship and partnership with key stakeholders;
  • Ensure all requests are processed within specified Service standard, timely and accurately;
  • Handle operational issues and provide escalation to management team;
  • Challenge status quo and execute changes in an effective manner;
  • Data driven and adopt structure approach/framework to use data and perform analysis requirement;
  • Provide insights through data visualization and presentations to deliver productivity, identify root cause of a situation and to provide actionable insights;
  • Work closely with various stakeholders to understand the Business/Operations problem statement, propose analytic requirements and solution, leverage on internal and external data and use analytics techniques to provide data-driven insights;
  • Work closely with Consumer Banking Group business and support stakeholders to re-engineer and eliminate existing process frictions in realizing joyful employee and customer journeys;
     

If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Jyoti Mittal at jyoti.mittal@sciente.com quoting the job title.

Jyoti Mittal
Associate Consultant – IT Recruitment Consulting
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