20 July 2022

Are you looking for a next exciting challenge in your career?
We are hiring for an Application Support Manager to manage a large scale Application System focusing on managing enhancements and fixing application issues.

Mandatory Skill(s)

  • Degree in Computer Science, Information Technology, Computer Engineering;
  • Has at least 5 years of relevant experience in Application Support and Operations;
  • Ability to work in large groups;
  • Experience in data platforms and technologies;
  • Excellent team player with the ability to communicate across all levels within the organization;
  • Able to work under pressure and ability to provide quick resolution to problems;
  • Strong interpersonal and communication skills.

Desirable Skill(s)

  • Experience in cloud platforms or technologies.

Responsibilities

  • Responsible to provide application support in all stages of the Information Technology (IT) application life cycle;
  • Accountable as the point of contact for service delivery of the Application System;
  • Accountable for prioritization and delivery of new enhancements for Application System;
  • Manage and communicate with key stakeholders on the operational support of the Application System;
  • Work with vendors to resolve issues;
  • Monitor and ensure SLAs are met, issues escalated and prioritized;
  • Manage, support and track IT changes activities; provide monthly IT application and operations statistics.

If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Munawwarah Binte Salim at munawwarah.salim@sciente.com quoting the job title.

Munawwarah Binte Salim
EA Reg No.: R22104814
Associate Consultant – IT Recruitment Consulting
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