9 July 2021

We are seeking for a dynamic individual with experience in web/mobile application projects to be part of our client's digital transformation journey within the Insurance industry. 

Mandatory Skill(s)

  • Degree in Accountancy, Business Administration or its equivalent;
  • Has 3 – 5 years of experience as Business Analyst / Project Manager/ Change Manager;
  • Experienced in working on web & mobile applications for end-users;
  • Good understanding of UX design, usability testing for mobile applications and websites;
  • Experienced working with Agile and waterfall delivery methodology;
  • Strong experience in impact analysis, functional testing and documentation;
  • Strong analytical, problem-solving skills and attention to detail;
  • Strong communication, presentation, and technical writing skills.

Desirable Skill(s)

  • Has prior experience in supporting users in Malaysia and Indonesia market or worked in the Insurance industry;
  • PMP/ CBAP/ ACP/ Six Sigma Black Belt Certifications.


  • Will be responsible for understanding the business processes and evaluate the viability and feasibility of implementing enhancements;
  • Collaborate with business units to identify business requirements;
  • Identify gaps and perform analysis with users and technical teams;
  • Develop business case and translate the requirements into functional specifications;
  • Assist in monitoring and reporting of project progress, issues and risks to ensure deliverables are on track;
  • Review test cases and coordinate with business users on UAT to verify that business requirements are incorporated as per specifications;
  • Conduct post-launch analysis of application performance to ensure necessary changes / enhancements are implemented and documented as per corporate standards and guidelines;
  • Support business teams on post-launch defects and system maintenance;
  • Work together with the Marketing team to roll out campaigns to increase the adoption rate for the digital platforms;
  • Responsible for conducting business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
  • Highlight any potential risks or concerns and proactively share best risk management practices.
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