7 April 2021
We are seeking an Experienced Application Support Engineer to join one of our leading clients and maintain the efficiency of their software applications.
- Diploma or Degree in Computer Science or Information Technology;
- At least 2-3 years of hands-on support experience in application support for web applications in end-user environment;
- Advanced proficiency in determining the causes of application errors and rectifying them;
- Strong in maintaining application upgrades/ enhancements;
- Familiar with any technical development technologies;
- Good experience with software Quality Assurance ,issue and vulnerability management;
- Open for 24/7, stand-by and/or on-call support service on need basis;
- Good written and verbal communication skills.
- Experience in Microsoft SharePoint .
- Provide on-going application support and be involved in various stages of the SDLC;
- Performing analyses on software application functionality and suggesting improvements;
- Evaluate potential solutions and make recommendations to resolve business problems;
- Support the team in defining project requirements, tracking and documentation;
- Work with clients and business users to establish and maintain good relationship;
- Provide 24/7 on call support when required.