4 November 2020

Our client within the financial sector is seeking a highly motivated Application Analyst to join their team in providing regional application support for manage the IT systems of the organization.

Mandatory Skill(s)

  • Degree in Information Systems or related field;
  • At least 5 years of hands-on support experience for fiduciary system or web based financial system;
  • Experience with programming languages such as Java or .Net;
  • Has experience supporting regional systems and stakeholders in maintaining system upgrades/ enhancements;
  • Familiar with incident management, problem management, release management, root cause analysis and monitoring;
  • Ability to work efficiently under pressure and meet tight deadlines;
  • Good written and verbal communication skills.

Desirable Skill(s)

  • Prior working experience in the financial industry.

Responsibilities

  • Manage the enhancements and implementations of internal fiduciary and wealth systems;
  • Provides L2 support to end-users for IT applications, not limited to web technologies (e.g. Java, .Net) as well as client-server applications;
  • Work with Service Desk, Infrastructure support, database administrator, applications development teams to identify and correct core issues;
  • Identify and resolve problems from both incidents and BAUs;
  • Perform user acceptance testing for successful system implementation and support related activities across IT teams;
  • Provide insights to continuous improvements & innovation to increase productivity;
  • Provide reports on defects and other status report for tracking /resolution purposes.
  • Ensure adherence to the best practices of the development processes.
Apply to this Job