4 March 2024
We are looking for a Business Delivery Manager to work on Loan products within the banking industry.
Mandatory Skill(s)
- 1+ year experience in consumer banking or related industry;
- Self-driven and able to work independently under timeline pressure;
- Good communication skills and strong team player;
- Able to manage and work with stakeholders;
- Willing to work overtime when there is system testing and implementation;
Desirable Skill(s)
- Preferably prior experience in handling loans product management or similar end-to-end product life cycle;
Responsibilities
- Involved in participation in testing and implementation of system-related initiatives and enhancement;
- Propose and execute campaigns for unsecured loan products;
- Manage first-line response to product and service inquiries from touch points and support units;
- Initiate process improvement for Unsecured Loan products;
- Work together with support units to study and understand data related to UL products;
- Support regular reporting, ad-hoc tasks and administrative matters;
- To execute marketing communication/material and campaign driving Unsecured Loan portfolio revenue and digital usage (Book schedule, raise criteria request, ensure timeline is met);
- To review marketing content, T&Cs, and messages (PN/eDM/letters) relating to Unsecured Loan products;
If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Jyoti Mittal at jyoti.mittal@sciente.com quoting the job title.