10 September 2020

An exciting opportunity for a Business Analyst to be part of the Change Management Team to engage both internal and external stakeholders to drive awareness, commitment and adoption for their Internet facing portals.

Mandatory Skill(s)

  • Degree in Computer Science, Engineering, Information Systems;
  • Has at least 3 years of Business Analyst experience;
  • Good understanding of business needs with a strong interest in Communications & Engagement Strategy and Enablement Plan;
  • Experience in stakeholder management and partnership collaboration to drive System Adoption and Change Management strategy;
  • Knowledge in Portal Management and / or API Gateway Management;
  • Strong analytical, problem-solving skills and attention to detail;
  • Strong communication, presentation, and technical writing skills.

Desirable Skill(s)

  • Familiarity with Agile development methodology.


  • Strategise and execute overall API awareness and adoption plan together with Change Management Team (e.g. Awareness and Communication Strategy, Partnership and Stakeholder Engagement);
  • Engage internal stakeholders to drive awareness, commitment and adoption of APIs;
  • Engage internal stakeholders on partnership and collaboration opportunities and work with intermediaries on driving awareness and adoption of APIs;
  • Work with API Consumer Support in handling specific API usage request from managed partners and intermediaries;
  • Work with technical writers to curate and generate articles on the use of APIs.
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