22 July 2020

We are seeking for a IT Engineer to be part of team to support infrastructure hardware and software systems for new and upgrades implementation.

Mandatory Skill(s)

  • Working knowledge of IP & Trading Telephony environments, Storage (NAS, SAN & WORM technology), IP networks (VoIP, Routing & Firewall) and Virtualization (VMware);
  •  Hands-on experience of trading telephony systems and  Instant Message;
  •  Technical experience in Windows Desktop, Windows Server, security monitoring, vulnerability management;
  • Understanding of SIP technology, networks, protocols and firewalls;
  •  Experience on operational security guidelines and risk management;
  • Ability to independently evaluate and task priorities to meet tight deadline;
  •  Excellent stakeholder management, communication, planning and organization skills;
  • Always delivers on commitments, on time and to consistently high quality;
  •  Proactive and self-motivated team player with a strong sense of responsibility and accountability.

Desirable Skill(s)

  • CCIE, CCNA, CCNP, CCDA certified;
  • SDN Specialist Certifications, ONFCertified SDN Engineer (OCSE), ONFCertified SDN Associate (OCSA) or equivalent;
  • Prior experience in complex incidents and in VOIP environment.


  • Provide business critical techno-functional support for the financial and trading market within the bank;
  •  Involved in running, maintaining and enhancing the systems – trading telephony and instant messaging systems;
  • Involved in engineering, deployment, daily operations and client support for the global team;
  •   Engineer and implement changes across the global trader voice platforms;
  • Engage business and operational staff in day-to-day operations and scheduling of changes;
  •   Liaise with business and other IT functions/teams to resolve issues;
  •   Vendor Management – liase with service providers on problem rectifications and preventive action plans;
  •  Manage system risks and resolve audit points associated with the trader voice systems;
  •  Provide regular feedback for improvements to and efficiencies in processes, delivery methodologies and the operational service model.
  •   Perform duties assigned from time-to-time
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