6 July 2020

Our client is seeking an experienced IT Project Manager to lead and drive strategic end user computing and workspace transformation initiatives as part of the architecture planning and road-map of the organisation.

Mandatory Skill(s)

  • Bachelor\’s Degree in Computer Science, Information Systems;
  • At least 10 years of working experience in IT project management and service delivery;
  • Experience in drive workspace transformation projects i.e. video/web conferencing tools, desktop virtualization, end-point protection, image management, software distribution and mobile device management;
  • Experienced in doing architecture planning in multi-site environments across diverse user groups;
  • Strong working knowledge in managing, developing and implementing IT Service Management processes, methodologies and tools;
  • Excellent verbal, written and interpersonal skills;
  • Strong problem solver and able to multi-task.

Desirable Skill(s)

  • Experience in implementing Digital Workplace solution (e.g. VMware Workspace ONE, Citrix Workspace);
  • Team building and management experience is preferred.

Responsibilities

  • Drive and oversee End-User Computing initiatives as part of organization IT transformation roadmap;
  • Oversee daily operations including managing and building teams to support projects and operations;
  • Provide technical leadership and motivate the teams involved;
  • Manage, coordinate and develop all End-User Support services including the tracking of SLAs for the service desk and mobile device management;
  • Manage and develop desktop and digital workplace architecture on multiple devices;
  • Develop end-point protection, cloud-based desktop virtualization, end-user voice and other End-User Computing technologies alongside the security teams;
  • Assist in managing the overall asset life-cycle process;
  • Lead in the policy development and standards to ensure high quality and cost-efficient delivery of the services.
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