We are seeking a L1 Production Engineer to provide operational support to L1 & L2 teams within the Corporate Banking team. 

Mandatory Skill(s)

  • Degree in Information Technology, Computer Engineering, Computer Science or Information System;
  • Experience working on application support;
  • Able to work in shift rotation to support the business 24 X 7 including weekends and holidays;
  • Familiar with operation system such as Linux / Solaris / AIX / Windows;
  • Strong technical knowledge of Linux, AIX, JBOSS, MariaDB, KAFKA, Active MQ and TWS Job Scheduling;
  • Experience in the banking industry;
  • Dynamic individual with thirst to learn and excellent crisis management skills;
  • Effective communication skills.

Desirable Skill(s)

  • Experience in Shell Scripting, JAVA, J2EE, PL / SQL.

Responsibilities

  • ​Provide 7 x 24 operational support to production support teams;
  • Facilitate investigation of complex technical issues;
  • Troubleshoot and perform deep level of analysis for technical issues;
  • Drive and recommend solutions to the technology team;
  • Identify and escalate any issues to the relevant parties.
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