We are seeking an experienced Section Head to manage the operation and maintenance of a mission-critical Data Center of a large institution.

Mandatory Skill(s)

  • Degree in Electrical Engineering, Computer Engineering, Computer Science or Information Technology;
  • Has 15 years of work experiences, 5 years of experience in Data Center management;
  • Minimum 5 years of project management experience;
  • Good hands-on experience in running a Data Center, with experience in supporting the 24×7 operation;
  • Experienced in managing a mission-critical environment;
  • Familiar with the operation and maintenance of the mainframe system;
  • Independent and able to manage projects and stakeholders with strong customer facing and communication skills;
  • Excellent verbal and written communication skills.

Desirable Skill(s)

  • ITIL Certified.

Responsibilities

  • Be responsible for the overall operation and maintenance of a mission-critical Data Center;
  • Lead the team to maintain the 24×7 operation of the Data Center for the smooth running of batch processing and mainframe operations;
  • Oversee the response and mitigation of incidents and problems reported;
  • Responsible for managing the facilities and recovery of the Data Center; 
  • Assess current Data Center environment, review new design solutions for business service improvement;
  • Assign work activities and priorities to the current team and ensure adherence / compliance to best practices, standards, policies;
  • Managed vendors and IT service contracts ensuring the various service levels are met within the Service Level Agreements (SLA).
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