Seeking for a dynamic individual with good communication skills and a strong technical background to be part of their business change and digital transformation journey within the entertainment / hospitality industry. The Functional Lead would work in cohesion with the business users and the technical IT teams in the implementations of transformation projects to achieve business objectives.

Mandatory Skill(s)

  • Degree in Computer Science, Engineering, Information Systems;
  • With at least 7 years of Business Analyst experience within any industry;
  • Experience in managing a team of BAs for at least 2 years;
  • Good experience in managing business requirements and user expectations;
  • Good experience in the area of Customer Relationship Management (CRM) systems and mission critical back-office information management systems;
  • Good understanding of Business to Business (B2B) / Business to Customer (B2C) workflows and processes;
  • Experience working with Agile methodology;
  • Strong experience in impact analysis, functional testing and documentation;
  • Strong analytical, problem-solving skills and attention to detail;
  • Strong communication, presentation, and technical writing skills. 

Desirable Skill(s)

  • Prior experience on .Net and C# projects;
  • Relevant certification in Business Analysis( CCBA, CBAP );

Responsibilities

  • Responsible for understanding the business processes and evaluate the viability and feasibility of implementing enhancements;
  • Lead a team of business analysts in supporting multiple applications systems and platforms;
  • Manage business stakeholders to support their business initiatives and plans;
  • Collaborate with business units and run requirements gathering workshops to Identify business requirements;
  • Identify gaps and perform analysis with users and technical teams;
  • Develop business case and translate the requirements into functional specifications;
  • Assist in monitoring and reporting of project progress, issues and risks to ensure deliverables are on track;
  • Develop test cases and coordinate with business users on UAT  to verify that business requirements are incorporated as per specifications;
  • Ensure necessary changes / enhancements are implemented and documented as per corporate standards and guidelines.
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