An excellent opportunity for a hands-on developer to deepen his/her technical skills with focus in Customer Communication Management (CCM) tools with an established company in the financial sector.

Mandatory Skill(s)

  • Bachelor Degree in Computer Science or Information Technology;
  • At least 5 years of experience in Java/J2EE hands on development;
  • Has knowledge and experience in implementing Customer Communications Management (CCM) Tools;
  • Experience in CCM Tools implementation (i.e. Quadient Inspire, GMC, OpenText StreamServe, Pitney Bowes EngageOne, ExStream);
  • Technically strong in Java, Rest API, SQL, HTML, MQ, Unix, Windows, JIRA, Confluence, Cloud Computing;
  • Strong technical skills in system design, integration and database design;
  • Self-driven, independent and proactive;
  • Excellent written and verbal communications skills.

Desirable Skill(s)

  • Knowledge in Agile/ Scrum.

Responsibilities

  • Analyze users requirements, design, develop, test and implement the CCM system;
  • Maintain allocated applications by trouble-shooting problems and providing effective solutions;
  • Provide user and system support during and post implementation;
  • Resolution of work requests within agreed scope, quality & time;
  • Develop accurate documentation for user guides, technical specifications, test plan, test scenario and test cases;
  • Implement technical best practices for development;
  • Support peers and reporting manager, when required.
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