An exciting opportunity for Business Analyst with experience in CRM, eCommerce and on-line payment solutions to perform subject matter expert role for application design, implementation and support.
- Has 3 – 5 years of experience in System and Business Analysis for IT applications;
- Handled project implementations related to CRM, Point of Sales (POS), Order Management, E-Commerce,Online payment solutions;
- Prior experience in business process analysis, application architecture, data maintenance and operations;
- Strong experience in analyzing business processes, application design and change implementation;
- Demonstrated experience in project planning, application management and support;
- Excellent analytical, problem-solving skills and attention to detail;
- Strong communication, presentation, and documentation skills.
- Experience in Sitecore.
- Responsible for understanding the business processes and evaluate the viability and feasibility of implementing them;
- In charge of project planning, costing, scheduling, resource management, and risks to ensure deliverables are on track;
- Work with different stakeholders including vendors for application design and implementation of the solution;
- Responsible for application architecture, configuration, system monitoring and administration;
- Responsible for impact analysis, conduct UAT, SIT and documentation;
- Responsible for application operation and data maintenance and governance.