An exciting opportunity for Business Analyst with experience in CRM, eCommerce and on-line payment solutions to perform subject matter expert role for application design, implementation and support. 

Mandatory Skill(s)

  • Has 3 – 5 years of experience in System and Business Analysis for IT applications;
  • Handled project implementations related to CRM, Point of Sales (POS), Order Management, E-Commerce,Online payment solutions;
  • Prior experience in business process analysis, application architecture, data maintenance and operations;
  • Strong experience in analyzing business processes, application design and change implementation;
  • Demonstrated experience in project planning, application management and support;
  • Excellent analytical, problem-solving skills and attention to detail;
  • Strong communication, presentation, and documentation skills. 

Desirable Skill(s)

  • Experience in Sitecore. 


  • Responsible for understanding the business processes and evaluate the viability and feasibility of implementing them;
  • In charge of project planning, costing, scheduling, resource management, and risks to ensure deliverables are on track;
  • Work with different stakeholders including vendors for application design and implementation of the solution;
  • Responsible for application architecture, configuration, system monitoring and administration;
  • Responsible for impact analysis, conduct UAT, SIT and documentation;
  • Responsible for application operation and data maintenance and governance.
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