An exciting opportunity for an Infrastructure Engineer to design, and implement Monitoring Systems for mission critical infrastructure and applications.

Mandatory Skill(s)

  • Degree in Computer Engineering, Computer Science or Information Technology;
  • Has 3 years of relevant experience in design and implementation of Infrastructure and Application Monitoring System (IAMS);
  • Prior experience in successful delivery of IAMS projects and managing IAMS Operations;
  • Experience in completing one of IAMS platform such as TrueSight, Unified Infrastructure Management (CA UIM), TruView, ISNG Platform, InfiniStream, etc.
  • Strong in-depth technical knowledge in IAMS applications and various service management tools;
  • Excellent vendor and stakeholder management with ability to influence and successfully interface with executive leadership.
  • Self-driven, attention to details and a fast learner;
  • Effective collaboration with cross-functional teams; 
  • Excellent communication, planning and organization skills.

Desirable Skill(s)

  • ITIL / PMP Certified;
  • Certified ServiceNow Administrator;
  • Certified DevOps Engineer.


  • Responsible to plan, design and implement Infrastructure and Application Monitoring System (IAMS) at enterprise level to ensure high availability, performance and security;
  • Work with vendors to manage all project phases and ensure the successful implementations;
  • Perform risk assessments, assumptions/issues/dependencies management and create mitigation plans;
  • Liaise with various service owners to define performance matrix and develop dashboards to measure service level achievements;
  • Collaborate with various vendors, technical teams and stakeholders for optimal operations of IAMS;
  • Review and develop operations procedures to maintain availability and performance of IAMS applications;
  • Provide go-live support and ensure all issues are resolved during implementation.
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